Support

Technical support and account questions

Describe what happened, the page involved, your browser and the approximate time. Redact screenshots and logs before sending them. Do not include passwords, sign-in tokens, invite codes or other people’s private group content unnecessarily.

Privacy and data-rights requests

Tell the operator which right you want to exercise, the records concerned and how to contact you. Access, correction, deletion, restriction, objection and portability depend on applicable conditions. Account / Data offers a JSON export. Verification may be needed, but you do not need to accept updated Terms to contact us or request/export your data.

Request account deletion

First transfer ownership or delete any groups you own in Group Settings. Then contact support, state that you want your DnD Planner account and personal data deleted, and include the Account ID shown on Account / Data. The operator will independently verify that you hold the account before proceeding.

If you do not accept updated Terms and cannot use Group Settings, contact Support directly to arrange ownership resolution and deletion. You do not have to accept new Terms to make a request.

Sending a request does not delete anything immediately. Do not send passwords, sign-in tokens or invite codes. The operator will confirm completion and handle the Clerk identity separately.

Report illegal or abusive content

Contact Support privately with the exact location when possible: the relevant group or session link, or another identifier that lets the operator find the content. Explain why you believe it is illegal or abusive and include enough facts, context or evidence to assess the report. Add contact details if you want a response or the operator may need to ask a follow-up question. Do not publish private group content or share invite codes in a report. Reports are assessed by the operator; submitting one does not itself prove a violation.